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PASTOR GENERAL'S REPORT, JULY 13, 1984
PAGE 3
Year
Co-workers
Donors
1981
33,941
48,496
1982
36,720
67,610
1983
45,343
84,908
1984
53,055
93,336
ComEuter Assists in Training MPC EmEloyees
With thousands responding to the Church's media programs, adding new sub
scribers and maintaining accurate files has become a big job. To help do
this more efficiently, MPC recently began a training program that uses the
computer to teach new terminal operators to add names and addresses to
Church files.
It works like this: After a brief orientation from the supervisor, trainees
work on a series of ten lessons, using sample names and addresses. The les
sons become gradually more complex and present all the necessary rules and
procedures for correctly entering name and address information.
The
trainee must successfully master the material in each lesson before going
on to the next.
The program has proven to be very effective and has many advantages over
previous methods of instruction. It includes:
• Training time and expense are reduced by 90%.
• Error rates are substantially lower.
• All new employees receive the necessary rules and other basic in
formation consistently and systematically.
• The computer gives the trainee immediate feedback for both cor
rect and incorrect entries.
We are very pleased with the results of this computer-based training. It is
helping us to keep up with the record-breaking amount of new people re
questing The PLAIN TRUTH and our other literature.
TV Audience lmEressed by Lack of Pleas for Money
"WORLD TOMORROW" viewers frequently comment on· the sharp contrast between
Mr. Armstrong's telecast and other religious programs. They especially no
tice the absence of soliciting and begging the audience for contributions.
This policy creates a favorable impression and enhances their enjoyment of
the program. Following are a few of the many letters we've received:
I have seen your television programs regularly and been quite im
pressed. I feel that your approach is quite different from any
other TV evangelist--no flashy jewelry, no pleas for money, no
playing on people's conscience about how expensive it is to stay
on TV.
(One came on last week and asked to help him repay a $5
million debt!)
I have pledged 10% of my profit to the Lord's
work. Here is this week's installment.
D. H. (Clearwater, KS)